Reclining Shower Chair Has Anyone Had Any Trouble Returning Something To Babies R' Us?

Has anyone had any trouble returning something to Babies R' Us? - reclining shower chair

I have an adjustable seat couch gift baby shower baby-R-Us. I was on the drive and never used. Work between the cradle swing, vibrating chair and mat, we have no room for a child seat. Never opened the box. My husband and I went to Babies-R-Us - way out of the way - for the return. All I wanted was the value in a greeting card set that I things they really need to buy. The company representative said he did not do things without a receipt, if in your file. I said (I thought I would like my file when I came home to add). She said they were human, just add a statement and not to try. Of course, this is a policy that began in August 2008. He suggested I take it to Target or Walmart and try to return. This article is exclusively available BRU. The lady who was not there anymore the receipt. Has anyone crazy face this return with BRU? Suggestions?

BTW, I went and added it to their registration andHighlighted, as it is purchased. I do not know whether you're on the computer, when a purchase has started to view.